Croatia Airlines provides unique characteristics so you’re able to guests with just minimal mobility, we.elizabeth. a passenger whose actual, medical or intellectual updates means private focus and you may/otherwise recommendations that is generally speaking perhaps not made available to other passengers, in accordance with the Controls (EC) No of one’s Parliament as well as the brand new Council about the legal rights away from disabled persons and people with just minimal mobility whenever take a trip of the air.
If you’d like recommendations via your travelling it is important to generate an ask for unique service well in advance, if at all possible 72 occasions, and not later on than a day in advance of departure.
- When scheduling from the phone or perhaps in all of our ticketing offices, excite tell our representatives which kind of recommendations you’re looking for.
- Whenever scheduling for the Croatia Airlines website, excite post the consult to help you
Should you did not wanted this particular service at the reservation your can always notify the Get in touch with Cardio during the or +385 step one 66 76 555.
Passengers with just minimal flexibility
If you want us to bring a good wheelchair for the travel, please tell us the fresh the quantity that your versatility is actually shorter. This specific service is free and you can designed for permanently disabled passengers, elderly individuals, passengers which have effortless a break (hand, foot).
If you’re travelling with your own personal wheelchair, excite notify all of us of its proportions and you can lbs, any special features (age.g. folding/non-folding, sport/electric) therefore the type of battery (in the event that power supply-powered). If your wheelchair is electric battery-driven, it must be securely connected to the wheelchair and you can safe out of short circuit from the insulating the brand new terminals (elizabeth.g. from the taping over unsealed terminals otherwise putting plastic caps). While doing so, «wet» batteries have to be fragmented and you can safeguarded.
People which have dysfunctional reading or vision
A services solution to possess reading impaired and you may blind otherwise partly sighted people is provided complimentary. Please notify all of us of your own handicap and you will whether you’re implemented of the helpful tips dog within lifetime of reservation therefore we normally give the appropriate suggestions to your surface personnel and you may cabin team.. That you do not need an excellent physician’s certificate.
People who require medical approval
- enduring intense health conditions, (elizabeth.grams. current heart infarct, stroke)
- with significant cracks in accordance with arms and you can/or base from inside the casts otherwise splints
- that have present businesses
- in the 1st couple weeks shortly after a serious condition has actually checked
- being moved on board for the a lying position (stretcher people)
- who need a lot more oxygen and other scientific devices on board
- traveling to read hospital treatment
Please submit (otherwise facsimile) the proper execution to Ustanova za zdravstvenu skrb «Profozic» (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, facsimile. +385 1 6310 825, e-mail: -profozic.hr) for approval and you will verification. Filled Seeking Arrangements mobile site for the and verified, the shape have to be registered when buying the new pass and something duplicate is going to be connected to the passenger citation because need to become submitted again throughout the sign in.
People who are in need of become implemented
Private escorts must be at least 18 years old, acquainted brand new escorted passenger’s health condition, in person capable help the traveler in case of disaster getting or and you may disaster evacuation, in a position to praise the fresh escorted passenger to and from the toilet and to let him make use of it and ready to assist the escorted traveler any kind of time disease simply by himself. Scientific escorts is individual that keeps gone through adequate medical studies, situated out of type of people trying to find advice from inside the airline.
Owners regarding a valid FREMEC
“FREMEC” is a normal traveler’s medical credit. Brand new owner from a legitimate FRAMEC is a low-MEDA instance and requirements zero scientific clearance otherwise escort to own travel. It’s utilized for passenger which have permanent or persistent quicker versatility. It scientific credit shall be approved from the specific carriers. Croatia Airlines does not procedure good FREMEC, but a FREMEC credit is appropriate into the Croatia Airlines flights.
Fresh air aboard
Only organization bottle can be used up to speed and you may travelers, consult must manufactured in brand new passenger’s reservation zero afterwards than 72 period up until the flight. This service is actually recharged sixty € for each airline.
Passenger should be trained to manage the new clean air bottle and he/she’s got to signal “Report into Transportation away from Patient Searching for Scientific Oxygenation When you look at the Flight”. Together with, the design «Incapacitated traveler pointers means» has to be accomplished because of the passenger’s doctor and you may taken to Ustanova za zdravstvenu skrb «Profozic» (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step 1 6310 824, facsimile. +385 step one 6310 825, e-mail: -profozic.hr?) having recognition and you will verification.
Cellular phone Outdoors Concentrator
The effective use of portable fresh air concentrators (POC) try welcome and needs a medical and you may technical clearance of Croatia Airlines. Your medical professional must guarantee your medical must make use of this unit up to speed. New POC products should be FAA recognized. For latest guidance please check right here.
This new traveler should complete the POC and you may INCAD versions. The fresh new complete forms must be taken to Ustanova za zdravstvenu skrb «Profozic» (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, facsimile. +385 step 1 6310 825, e-mail: -profozic.hr?) having recognition and you can confirmation.
Exception: With the code-share aircraft that have Joined Air companies to help you/from Us truly the only requirements will be to provides a healthcare Verification Report closed of the passenger’s physician.
Solution pets
Instructed services pet (viewing vision pets, hearing-aid trained animals, specifically taught animals to simply help you aren’t handicap, cut dogs and appearance pets):
Helpful information puppy that accompany deaf, blind or traveler with paraplegia, are acknowledged complimentary. It is pounds and you may size is not restricted. Your dog should be securely utilized, however muzzled or caged. It will not take a chair, and it is not allowed to move within the cabin.